Title
Public Hearing on Charlotte Water Revenue Manual Revisions
Action
Action:
Conduct a joint public hearing with the Charlotte Water Advisory Committee on proposed revisions to the Charlotte Water Revenue Manual.
Body
Staff Resource(s):
Angela Charles, Charlotte Water
Shawn Coffman, Charlotte Water
Melissa Westfall, Charlotte Water
Policy:
§ The Charlotte Water Revenue Manual consolidates Charlotte Water's rate methodology documents into a single manual.
§ The interlocal agreement between the city and Mecklenburg County creating the Charlotte Water Advisory Committee stipulates a joint public hearing of the Advisory Committee with City Council any time there are changes in the method for determining water and sanitary sewer charges.
Explanation:
§ Charlotte Water is proposing changes to the rate and fee setting methodology to be implemented with the Fiscal Year 2026 budget.
§ The schedule of water and sewer rates, fees, and charges is calculated according to the revenue manual, and Charlotte Water's approved budget and is published annually.
§ The proposed revision includes:
- Clarification of language related to special financing programs, civil penalties, and installation fees;
- Addition of miscellaneous fees related to backflow and meter/yoke removal;
- Addition of levelized billing options for customers;
- Rebranding of the manual name;
- Various formatting and editing of duplicative language; and
- Alignment with Chapter 23 of the City Code.
§ The proposed Revenue Manual is scheduled to be adopted with the FY 2026 Budget Ordinance at the June 9, 2025, City Council Business Meeting.
§ If adopted, the revised Revenue Manual will be effective July 1, 2025.
Attachments
Attachment(s)
Proposed Modified Revenue Manual