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File #: 15-21475    Version: 1 Name:
Type: Consent Item Status: Agenda Ready
File created: 10/23/2023 In control: City Council Business Meeting
On agenda: 11/27/2023 Final action:
Title: Citywide Emergency Management WebEOC
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Title
Citywide Emergency Management WebEOC

Action
Action:
A. Approve amendment #2 to extend the existing contract for five years with ESi Acquisition, Inc., for a web-based information management system,

B. Authorize the City Manager to amend the contract with possible price adjustments, consistent with the purpose for which the contract and this amendment were approved, and

C. Authorize the City Manager to purchase such additional software licenses, services, maintenance, support, and upgrades as required to maintain the system for as long as the city uses the system.

Body
Staff Resource(s):
Reginald Johnson, Fire
Haley Gentry, Aviation
Phil Reiger, General Services

Explanation
* Charlotte-Mecklenburg Emergency Management Office uses emergency management WebEOC software to help coordinate the flow of information during planned events and crisis situations with other agencies in the UASI-10 regional area.
* The proposed amendment will provide for extending the maintenance while the city uses the system, and provide for additional usage of the system and components by Aviation for emergency communications.
* ESi Acquisition, Inc. is the creator of the WebEOC software solution and has become the industry leader for emergency management operations software because it is a web-based program that allows emergency managers to communicate with responders from multiple jurisdictions during large-scale planned events and crisis situations with up-to-date information, heightened visibility, and enhanced resource sharing.
* The State of North Carolina, the Federal Bureau of Investigation, the Federal Emergency Management Agency, and numerous U.S. States and local jurisdictions including Wake County, Iredell County, and Guilford County, currently operate their emergency management operations through WebEOC.
* A waiver of a competitive solicitation process for services may be granted on a limited basis when deemed appropriate and in the city's best interest. A waive...

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