Title
Support Services for Human Resources System
Action
Action:
A. Authorize the City Manager to negotiate and execute a three-year contract with Rimini Street, Inc. to provide support services for the citywide human resources system,
B. Authorize the City Manager to renew the contract for up to two, one-year terms with possible price adjustments and to amend the contract consistent with the purpose for which the contract was approved, and
C. Authorize the City Manager to purchase such additional services, maintenance, and support as required to maintain PeopleSoft for as long as the City uses PeopleSoft.
Body
Staff Resource(s):
Reenie Askew, Innovation and Technology
Markell Storay, Innovation and Technology
Ronny Chambers, Innovation and Technology
Explanation
§ Rimini Street, Inc., an independent, third-party enterprise support service provider that provides tax, legal, and regulatory updates; security support; onboarding; and archiving services.
§ Rimi will provide regular updates to the City’s Human Resources system, PeopleSoft, that are customized to the City’s environment.
§ Using a third-party provider reduces the level of effort required of City staff to implement regular software updates to the system, allowing City staff to focus on other activities.
§ Waiver of a competitive solicitation process for services may be granted on a limited basis when deemed appropriate and in the city’s best interest. A waiver has been approved for these services based on the need for continuity of service, limited vendors with required qualifications, and Rimini Street Inc.’s unique, customized service offering.
§ Annual expenditures are estimated to be $260,000.
Background
§ The City currently uses PeopleSoft as its human resources software system which includes timekeeping and payroll functions.
§ PeopleSoft is likely to be replaced as part of the City’s effort to implement a new citywide enterprise resource planning system. Accordingly, the City is seeking to reduce expenditures on the existing system while still maintaining a high level of service for the City employees.
Charlotte Business INClusion
This is a contract with a waiver of solicitation for services and is exempt (Part A: Appendix 1.27 of the Charlotte Business INClusion Policy)
Fiscal Note
Funding: Innovation and Technology Operating Budget