Title
Airport Security Checkpoint Queue Management Solution
Action
Action:
A. Approve a contract with CrowdVision for security checkpoint queue management services for an initial term of three years, and
B. Authorize the City Manager to renew the contract for up to two, one-year terms with possible price adjustments and to amend the contract consistent with the purpose for which the contract was approved.
Body
Staff Resource(s):
Haley Gentry, Aviation
Ted Kaplan, Aviation
Explanation
§ In support of safe and efficient operations, Aviation sought out qualified firms to design, install, and maintain a system to measure passengers flows at the Security Checkpoints.
§ This solution provides real-time security checkpoint wait-time information to passengers and passenger movement analytics for internal use. Similar systems are used at most large airports.
§ On February 24, 2021, the city issued a Request for Proposals (RFP); three responses were received.
§ CrowdVision best meets the city’s needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements.
§ Annual expenditures are estimated to be $160,000 in the first year and $85,000 in subsequent years.
Charlotte Business INClusion
The city negotiates subcontracting participation after the proposal selection process (Part C: Section 2.1(h) of the Charlotte Business INClusion Policy). CrowdVision has identified the following certified firm to be utilized as the project evolves:
§ Miles Enterprise Solutions (MBE) (sensor relocation and maintenance)
Fiscal Note
Funding: Aviation Capital Investment Plan