Title
Delinquency Letter Printing and Mailing Services
Action
Action:
A. Approve a unit price contract with United Printing Company for delinquency letter printing and mailing services for an initial term of two years, and
B. Authorize the City Manager to renew the contract for up to three, one-year terms with possible price adjustments and to amend the contract consistent with the purpose for which the contract was approved.
Body
Staff Resource(s):
David Czerr, Charlotte Water
Steve Miller, Charlotte Water
Explanation
§ This contract provides daily processing, printing, and mailing of delinquency letters to water customers who have a past due balance and have not submitted payment after two previous overdue notices.
§ Delinquent customers receive an initial past due notification on their bill. If needed, a second notice is provided via phone call.
§ On May 30, 2019, the city issued a Request for Proposals (RFP); three responses were received.
§ United Printing Company best meets the city’s needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements.
§ Annual expenditures are estimated to be $183,600.
Charlotte Business INClusion
No subcontracting goal was established because there are no subcontracting opportunities (Part C: Section 2.1(a) of the Charlotte Business Inclusion Policy).
Fiscal Note
Funding: Charlotte Water Operating Budget