Title
Work Order and Asset Management Software and Services Provider
Action
Action:
A. Approve a three-year contract with Timmons Group, Inc. to provide and implement software tools and professional services for the Charlotte Water work order and asset management application,
B. Authorize the City Manager to approve price adjustments and amend the contract consistent with the purpose for which the contract was approved, and
C. Authorize the City Manager to purchase such additional software licenses, services, hardware, maintenance, and support as required to maintain the system for as long as the City uses the system.
Body
Staff Resource(s):
Angela Lee, Charlotte Water
Shawn Coffman, Charlotte Water
Explanation
§ This contract will provide software tools which will enable more functionality and a better user experience within Charlotte Water’s existing work order and asset management application, Cityworks.
§ This contract also includes professional services for implementation and support.
§ Charlotte Water has been using Cityworks since 2012 to manage, track, and monitor field operations construction and plant maintenance work requests and asset information.
§ On June 4, 2018, the City issued a Request for Proposals (RFP); two proposals were received.
§ Timmons Group, Inc. best meets the City’s needs in terms of demonstrated competence and qualification of professional services in response to the RFP requirements.
§ Expenditures for licensing and implementing the system are estimated to be $65,000.
§ Expenditures for additional licensing, professional services, maintenance, and support are estimated to be $200,000 annually.
Charlotte Business INClusion
No subcontracting goal was established because there are no opportunities (Part C: Section 2.1(a) of the Charlotte Business INClusion Policy).
Fiscal Note
Funding: Charlotte Water Community Investment Plan and Operating Budget