Title
CMPD Mobile Application for Resident Engagement
Action
Action:
A. Approve a contract with MobilePD for the development of a mobile application for resident engagement, and
B. Authorize the City Manager to purchase such additional software licenses, services, hardware, maintenance, and support as required to maintain the system for as long as the City uses the system.
Body
Staff Resource(s):
Kerr Putney, Police
Johnny Jennings, Police
Crystal Cody, Police
Explanation
§ A external-facing mobile application for engagement enhances the ability of residents within the Charlotte-Mecklenburg Police Department’s (CMPD) jurisdiction to engage with the CMPD through crime alerts, crime tip submission, live chat with officers, filing a police report, obtaining copies of police reports, social media connections, officer recruiting, frequently asked questions, and other relevant information.
§ This mobile application will be beneficial in the months leading up to the 2020 Republican National Convention as a viable communication platform for our residents and guests.
§ Waiver of a competitive solicitation process for services may be granted on a limited basis when deemed appropriate and in the City’s best interest. A waiver of competitive solicitation was approved for this vendor on November 20, 2018.
§ Development of the mobile application is estimated to be $147,000. Funding for the mobile application is provided by a donation from the Charlotte-Mecklenburg Police Foundation, which was approved by City Council on November 26, 2018.
§ Annual expenditures for maintenance and support are estimated to be $20,000.
Charlotte Business INClusion
No subcontracting goals were established because there are no opportunities (Part C: Section 2.1(a) of the Charlotte Business INClusion Policy).
Fiscal Note
Funding: General Grants Fund