Title
CATS Electronic Payment Services
Action
Action:
A. Approve a three-year contract with Value Payment Systems LLC to provide and implement electronic payment services,
B. Authorize the City Manager to approve price adjustments and amend the contract consistent with the purpose for which the contract was approved, and
C. Authorize the City Manager to purchase such additional software licenses, services, hardware, maintenance, and support as required to maintain the system for as long as the City uses the system.
Body
Staff Resource(s):
John Lewis, CATS
Blanche Sherman, CATS
Explanation
§ Since 1998, the City has maintained multiple contracts with Genfare to provide ticket vending machines (TVMs), fare boxes, equipment, and maintenance.
§ Genfare TVMs utilize a secure data pathway for electronic payment services provided by Value Payment Systems LLC.
§ By January 2018, TVMs were installed or replaced across the Blue Line and Blue Line Extension.
§ With the installation of more TVMs, electronic payment services have increased to near contract thresholds, requiring a contract to be established.
§ Electronic payment services facilitate the exchange of credit and debit card payment transactions through the TVMs and payment terminals.
§ The TVM contractor, Genfare was solicited through a Request for Proposals (RFP) process and best met the City’s needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements.
§ A proposal was not solicited for electronic payment services because Genfare is designed to work with Value Payment Systems LLC.
§ Value Payment Systems LLC will provide daily reports detailing transaction activity and provide a daily data file detailing each transaction processed the previous day.
§ Expenditures for licensing and implementing the system are estimated to be $180,000 annually.
Charlotte Business INClusion
No subcontracting goal was established because there are no subcontracting opportunities (Part C: Section 2.1(a) of the Charlotte Business INClusion Policy).
Fiscal Note
Funding: CATS Operating Budget