Title
Amend Contract for Fire Computer-Aided Dispatch System Maintenance and Support
Action
Action:
A. Approve contract amendment #2 to the contract with TriTech Software Systems to provide computer-aided dispatch system maintenance and support,
B. Authorize the City Manager to approve price adjustments and amend the contract consistent with the purpose for which the contract was awarded, and
C. Authorize the City Manager to purchase such additional software licenses, services, hardware, maintenance, and support as required to maintain the system for as long as the City uses the system.
Body
Staff Resource(s):
Reginald Johnson, Fire
Kevin Gordon, Fire
Explanation
* The Computer-Aided Dispatch (CAD) system is the primary software system used for dispatching the closest and most appropriate apparatus to a call for service.
* The Charlotte Fire Department (CFD) implemented a CAD system from TriTech Software Systems in 2002.
* On August 26, 2013, City Council approved a contract amendment (Amendment #1) for ongoing maintenance and support for the system for a term of one year, plus four, one-year renewals.
* Amendment #1 covered maintenance and support for the CAD system after the initial warranty and original contract's maintenance expired.
* The final term of the 2013 approved amendment (Amendment #1) expires in 2019.
* This amendment extends the contract to allow the City continued maintenance and support for as long as the City uses the software.
* Waiver of a competitive solicitation process for services may be granted on a limited basis when deemed appropriate and in the City's best interest. A waiver has been approved for these services based on CFD's extended use of the CAD system and the need for ongoing maintenance and support.
* Annual expenditures are estimated to be $200,000.
Charlotte Business INClusion
No subcontracting goal was established because there are no subcontracting opportunities (Part C: Section 2.1(a) of the Charlotte Busines...
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