Title
Applicant Tracking System
Action
Action:
A. Approve a three-year contract with JobAps, Inc. to provide and implement an Applicant Tracking System and On-Boarding System,
B. Authorize the City Manager to approve price adjustments and amend the contract consistent with the purpose for which the contract was approved, and
C. Authorize the City Manager to purchase such additional software licenses, services, hardware, maintenance, and support as required to maintain the system for as long as the City uses the system.
Body
Staff Resource(s):
Sheila Simpson, Human Resources
Kerr Putney, Police
Explanation
* The City will administer an Applicant Tracking System and an On-Boarding System to manage and organize hiring processes throughout the City. Currently, the City keeps two parallel recruitment systems. This application will remove this redundancy.
* The City will do a single system implementation to include all City departments, including the Charlotte-Mecklenburg Police Department.
* Having a system that integrates with PeopleSoft for the sole purpose of hiring, will increase customer satisfaction and improve the recruitment process by:
* Establishing automated workflows to more effectively handle the application and hiring process;
* Allow for robust applicant reporting, improve efficiency, track recruitment efforts and track interests in the departments by future applicants; and
* Allow applicants to easily track their progress through the hiring process, respond to needs for additional documentation, schedule testing, and satisfy other requirements.
* Estimated expenditures are $280,000, including implementation, professional services, conversion services and training.
* On May 31, 2018, the City issued a Request for Proposals (RFP); six proposals were received.
* JobAps, Inc. best meets the City's needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements.
* Expenditures for on-going maintenance and support are e...
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