Title
Parking Citation Management System and Related Services
Action
Action:
A. Approve a contract with Passport Labs, Inc. for the purchase of software and managed services and equipment for a parking citation Management System in an estimated amount of $621,000 for a three-year term, and
B. Authorize the City Manager to renew the contract for up to two, one-year terms with possible price adjustments and to amend the contract consistent with the purpose for which the contract was approved.
Body
Staff Resource(s):
Liz Babson, Transportation
Clement Gibson, Transportation
Brent Cagle, Aviation
Explanation
* The Charlotte Department of Transportation (CDOT) and Charlotte Douglas International Airport (CLT) currently use separate parking citation Management Software systems to issue and manage parking citations and permitting.
* This contract would replace the separate contracts with a single contract that would serve both departments.
* This contract will offer technology efficiencies not currently provided:
* Provides a module that tracks when meters are bagged at no additional cost,
* Allows citizens to pay tickets from one screen in one transaction, and
* Creates efficiencies by bringing CLT into the parking permit issuance section of the system.
* CLT will use the contract for parking citations management and collection services.
* On November 20, 2017, the City issued a Request for Proposal (RFP) for parking citation Management System and Related Services. In response to the RFP, the City received six proposals from interested service providers.
* Passport Labs, Inc. best meets the City's needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements.
* The contract gives the City the option to renew for two additional, one-year terms with no price increase.
* Estimated contract expenditures are $207,000 annually.
* The system will be operational in the first quarter of Fiscal Year 2019.
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