Title
Business Permitting Software Application for Commercial Projects
Action
Action:
A. Adopt a resolution ratifying the Interlocal Agreement for a Business Permitting Software Application with Mecklenburg County, and
B. Authorize the City Manager to negotiate and execute a contract with Open Counter Enterprises, Inc. for implementation of a business permitting software application,
C. Approve the purchase of subscription licenses and maintenance and support services for an initial term of five years, and authorize the City Manager to purchase subscription licenses and maintenance and support thereafter for as long as the City uses the system, and to approve price adjustments and amend the contract consistent with the City's and County's business needs and the purpose for which the contract was awarded.
Body
Staff Resource(s):
David Weekly, Engineering & Property Management
Explanation
* The City and Mecklenburg County are collaboratively developing a business permitting software application (Application) to make it easier for customers to understand and obtain land development, building plan approvals, and permits for commercial projects.
* The initiative is in response to a recommendation made by Gartner, Inc., the consultant jointly hired by the City and Mecklenburg County to assess current operations with a focus on high-quality, cost- effective delivery of development planning, permitting, and inspection services.
* The Application would be tailored for use by small business owners and others unfamiliar with the commercial permitting process at the City and Mecklenburg County. The Application has the following features:
* A single-portal for users to respond through a series of easy to answer questions - the user will receive site and building review requirements, zoning information, and associated fees.
* The ability for users to push data, entered in the Application, to the City and Mecklenburg County's permit systems ...
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