Title
Interpretation, Translation, and Transcription Services
Action
Action:
A. Authorize the City Manager to negotiate and execute contracts for interpretation, translation, and transcription services for a term of three years with the following:
* Ad Astra, Inc.,
* Choice Translating Inc.,
* Daniel Shamebo Sabore,
* Fox Translation Services,
* Idea Language Services, LLC,
* InterpreCourt, LLC,
* Language Global Solution, LLC,
* Language Line Services, Inc.,
* Language Resources Center, Inc. (MBE),
* Propio-Is, and
B. Authorize the City Manager to renew the contracts for up to one, two-year term with possible price adjustments and to amend the contracts consistent with the purpose for which the contracts were approved.
Body
Staff Resource(s):
Monica Allen, City Manager's Office
Ashleigh Price, General Services
Explanation
* The city engages in interpretation, translation, and transcription services to ensure transparent and inclusive communication between the city and its residents, businesses, and stakeholders.
* Multiple vendors are recommended to promote flexibility and to ensure proper coverage.
* On March 8, 2025, the city issued a Request for Proposals (RFP); 28 responses were received.
* The companies selected best meet the city's needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements.
* At renewal, potential price adjustments may be considered based on legitimate and justified increases in the cost of doing business. The ability to consider price adjustments also allows the city to accept decreases, if warranted.
* Annual aggregate expenditures are estimated to be $1,000,000.
Charlotte Business INClusion
Language Resource Center, Inc. is a city certified MBE.
The following Primes have elected to self-perform 100% of the work on the contract and have provided the required documentation to demonstrate performance of all scopes of work on this contract with their own forces:
* Fox Translation Services
* Propi...
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