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File #: 15-25092    Version: 1 Name:
Type: Consent Item Status: Agenda Ready
File created: 10/17/2025 In control: City Council Business Meeting
On agenda: 11/10/2025 Final action:
Title: Mobile Payment Services for On-Street Parking Contract Amendment
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Title
Mobile Payment Services for On-Street Parking Contract Amendment

Action
Action:
A. Approve contract amendment #1 to increase the not to exceed amount of the contract with ParkMobile, LLC for mobile payment services for on-street parking by $400,000, and

B. Authorize the City Manager to amend the contract consistent with the purpose for which the contract was approved.

Body
Staff Resource(s):
Debbie Smith, Transportation
Charlie Jones, Transportation
Paul Benton, Transportation

Explanation
* The Charlotte Department of Transportation manages more than 1,800 on-street parking spaces in Uptown and South End, providing residents and visitors convenient means to access businesses, restaurants, museums, and government services.
* Payment for metered parking is primarily conducted using mobile applications or via pay stations located throughout the area.
* On March 13, 2023, following a Request for Proposals process, the city executed a contract in an amount not to exceed $400,000 with ParkMobile, LLC for mobile payment services for on-street parking.
* ParkMobile, LLC provides mobile payment processing services for on-street paid parking spaces across the city. The contract supports customer payments via mobile phone in all metered parking areas throughout the city.
* The current contract is anticipated to reach its not-to-exceed amount before its expiration date due to increases in on-street parking usage and transactions.
* Additional funding will ensure the uninterrupted continuation of mobile payment services.
* The new estimated total contract value including amendment #1 is $800,000.
* Costs associated with the contract amendment are paid for through the on-street parking fees collected from users.

Charlotte Business INClusion
ParkMobile, LLC has committed 3.00% ($24,000) of the total contract to the following certified firm(s):
* Copy Cat Instant Printing of Charlotte (WBE) (sign/decal fabrication)

Fiscal Note
Funding: Transportation Operatin...

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