Title
SuccessFactors Learning Management System Upgrades
Action
Action:
A. Approve a contract with SAP America, Inc. to provide a cloud-based upgrade to the City's SuccessFactors learning management system,
B. Approve the purchase of subscription licenses for enterprise-wide use of SAP's SuccessFactors Learning software, together with additional subscription licenses for the Charlotte-Mecklenburg Police Department's use of new SuccessFactors software modules, all for a term of five years,
C. Authorize the City Manager to approve expenditures for the provision of implementation services for the Charlotte-Mecklenburg Police Department-specific software modules referenced in Action B from SAP America, Inc.,
D. Authorize the City Manager to purchase annual software subscription renewals for as long as the City uses the system, and
E. Authorize the City Manager to purchase such additional software licenses and services as needed from time to time to optimize the City's use of the system, and to approve other amendments consistent with the City's business needs and the purpose for which the contracts were approved, including price adjustments.
Body
Staff Resource(s):
Candy Phillips, Human Resources
Donna Sanchez, Police
Explanation
* SAP's SuccessFactors Learning is the City's Learning Management System (LMS), which is an enterprise-wide application administered by the City's Human Resources Department.
* All City departments actively use the LMS to record and administer department or Citywide training initiatives for their employees.
* In addition, the Charlotte-Mecklenburg Police Department (CMPD) uses the LMS to distribute all new directives and track state-required training.
Actions A and C
* The City currently has an on-premise solution, with the system residing on City servers. SAP America, Inc. has announced that it will stop supporting the software for on-premise systems, and is requiring all customers to move to a clou...
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