Title
Alarm Registration and Management Services
Action
Action:
A. Approve contract extension #3 to the contract with Superion, LLC for Alarm Registration and Management Services for a term of one year, and
B. Authorize the City Manager to amend the contract consistent with the purpose for which the contract and this extension were approved.
Body
Staff Resource(s):
Johnny Jennings, Police
Kellie High-Foster, Police
Explanation
§ City Council adopted a false alarm ordinance, effective May 1996, to establish reasonable expectations of alarm users ensuring that they are held responsible for the use of their alarm systems.
§ Charlotte-Mecklenburg Police Department (CMPD) contracts out the management of the city’s false alarm ordinance, which requires alarm system owners to register their alarms.
§ On July 13, 2020, City Council approved a contract with Superion, LLC. for alarm registration and management services.
§ Superion, LLC ensures compliance with all registration and permit requirements outlined in the ordinance and collects fines for excessive false alarms. The company provides 24/7 system maintenance, compliance monitoring, and administrative services.
§ Waiver of a competitive solicitation process for services may be granted on a limited basis when deemed appropriate and in the city’s best interest. A waiver has been approved for these services based on the need for continuity of service.
§ The one-year extension is for an estimated amount of $575,000, and the new estimated value of the contract including extension #3 is $3,253,290.
Charlotte Business INClusion
A waiver of solicitation was necessary for this contract because of the need for continuity of service. Contracts with a waiver of solicitation do not involve a competitive bidding process and are exempt from the CBI program.
Fiscal Note
Funding: Police Operating Budget