Title
Workers' Compensation Medical Services
Action
Action:
A. Approve a unit price contract with Concentra Medical Centers for workers' compensation medical services for term of one year, and
B. Authorize the City Manager to renew the contract for up to two, one-year terms and to amend the contract consistent with the purpose for which the contract was approved.
Body
Staff Resource(s):
Teresa Smith, Finance
Betty Coulter, Finance
Lashanda Robinson, Finance
Explanation
* The city's Risk Management office coordinates workers' compensation claims for the city, Mecklenburg County, Charlotte-Mecklenburg Schools, Mecklenburg Emergency Medical Services, and the Charlotte Regional Visitors Authority.
* Collectively, these five organizations employ over 37,500 individuals, and all workers' compensation medical services for employees injured on the job are outsourced.
* Workers' compensation medical services may include:
* Providing medical direction and leadership as a licensed provider in North Carolina;
* Providing various locations within Mecklenburg County for access to treatment;
* Providing treatment at various levels and within established timeframes;
* Providing limited pharmacy benefit management services;
* Providing referrals as appropriate and necessary;
* Providing fitness-for-duty evaluations; and
* Creating policies and protocols for exposure-related claims.
* Concentra Medical Centers is the current provider of these services and was selected based on a competitive process in 2019.
* Waiver of a competitive solicitation process for services may be granted on a limited basis when deemed appropriate and in the city's best interest. A waiver has been approved for these services based on the need for continuity of service.
* Concentra is one of the only directed medical care service providers in our region with the methods, knowledge, technology, and physician referral network to promptly and safely return employees back to work.
* Concentra h...
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