Title
Designated Aviation Channeler Services
Action
Action:
A. Approve a contract with TELOS Identity Management Solutions, Inc. for airport credentialing designated aviation channeler services for a term of three years, and
B. Authorize the City Manager to renew the contract for up to two, one-year terms with possible price adjustments and to amend the contract consistent with the purpose for which the contract was approved.
Body
Staff Resource(s):
Haley Gentry, Aviation
Jerome Woodard, Aviation
Explanation
* Charlotte Douglas International Airport Credentialing Office is required to provide regulatory compliant services to the growing airport badged population of 21,000.
* The Credentialing Office utilizes a TSA-approved designated aviation channeler (DAC) to facilitate the processing and vetting of over 45,000 badge holders annually. The DAC services utilized by the Credentialing Office are operationally essential to ensure a regulatory compliant workforce as required under 49 CFR Part 1542.
* On May 29, 2025, the city issued a Request for Proposals (RFP); two responses were received.
* TELOS Identity Management Solutions, LLC best meets the city's needs in terms of qualifications, experience, cost, and responsiveness to the RFP requirements.
* At renewal, potential price adjustments may be considered based on legitimate and justified increases in the cost of doing business. The ability to consider price adjustments also allows the city to accept decreases, if warranted.
* Annual expenditures are estimated to be $300,000.
Charlotte Business INClusion
Contract goals were not established for this contract because there were no certified MWSBEs available within the city's database capable of performing the required work or providing the necessary goods. This determination was made based on a comprehensive search by CBI and relevant departments, utilizing the city's vendor registration system, relevant market research, and an assessment of the work requi...
Click here for full text