Title
Charlotte-Mecklenburg Police Department Neighborhood Survey
Action
Action
A. Approve a contract with The Research and Evaluation Group LLC (EvalGroup) to conduct the Charlotte-Mecklenburg Police Department's Neighborhood Survey for three years, and
B. Authorize the City Manager to renew the contract for up to two, one-year terms and amend the contract consistent with the purpose for which the contract was approved.
Body
Staff Resource(s):
Kerr Putney, Police
Kellie High-Foster, Police
Paul Paskoff, Police
Explanation
* The Charlotte-Mecklenburg Police Department (CMPD), since 2002, has conducted a jurisdiction-wide community survey to examine perceptions of crime and safety.
* EvalGroup will conduct a survey in identified neighborhoods and business corridors to measure various categories including community involvement, perceptions of safety, procedural justice, performance, individual contact, issues, and overall satisfaction of policing services.
* The survey will allow CMPD to focus on the targeted neighborhoods and business corridors to provide a focused approach to address issues identified by the survey. Targeted corridors include:
* Beatties Ford Corridor (Metro Division)
* Tuckaseegee Corridor (Freedom Division)
* North Tryon Corridor (Metro Division)
* Albemarle Road Corridor (Hickory Grove Division and Eastway Division)
* I-85/Sugar Creek Corridor (North Tryon Division)
* Providence Road Corridor (Providence Division and South Division)
* The City issued a Request for Proposals (RFP) for Citizen Survey Services on October 12, 2017. In response to the RFP, the City received nine proposals from interested service providers.
* EvalGroup best met the City's needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements including a web based survey as the primary mode of data collection, a mail-in survey as a secondary mode of data collection, and taking advantage of community events to conduct in-person surveys of...
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