Title
Security Guard Services
Action
Action:
A. Approve a unit price contract with Metropolitan Security Services, Inc. d/b/a Walden Security for Security Guard Services for an initial term of three years, and
B. Authorize the City Manager to renew the contract for up to two, one-year terms with possible price adjustments and to amend the contract consistent with the purpose for which the contract was approved.
Body
Staff Resource(s):
Phil Reiger, General Services
Richard Williams, General Services
Marcy Mars, General Services
Explanation
§ The City of Charlotte utilizes an outside service provider to perform security guard services for four city-owned facilities: the Charlotte-Mecklenburg Government Center, the Belmont Center, Old City Hall, and CMPD Headquarters.
§ This contract will assist building management in providing an orderly, safe environment to ensure the safety of employees, vendors, and citizens who work, conduct business, or visit these facilities.
§ Specific duties include:
- Armed and unarmed uniformed security officer presence,
- Foot patrols throughout the building,
- Emergency, safety, medical, or other as-needed response, and
- Professional and courteous interaction with the public.
§ On April 12, 2023, the city issued a Request for Proposals (RFP); ten proposals were received.
§ Metropolitan Security Services, Inc. d/b/a Walden Security best meets the city’s needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements.
§ Metropolitan Security Services, Inc. d/b/a Walden Security is certified through the Women’s Business Enterprise National Council (WBENC).
§ Price adjustments may be considered based on legitimate and justified increases in the cost of doing business and aligned to Consumer Price Index.
§ Annual expenditures are estimated to be $2,300,000.
Charlotte Business INClusion
The city negotiates contract participation after the proposal selection process.
Metropolitan Security Services, Inc. d/b/a Walden Security has identified the following certified firm(s) to be utilized:
§ LifeGuard Protective Services, Inc., (MBE) (12.00%) (armed and unarmed security guard services)
Fiscal Note
Funding: General Services and CMPD Operating Budgets