Title
Workers’ Compensation Medical Services
Action
Action:
A. Approve a unit price contract with Concentra Medical Centers for workers’ compensation medical services for term of one year, and
B. Authorize the City Manager to renew the contract for up to two, one-year terms and to amend the contract consistent with the purpose for which the contract was approved.
Body
Staff Resource(s):
Teresa Smith, Finance
Betty Coulter, Finance
Lashanda Robinson, Finance
Explanation
§ The city’s Risk Management office coordinates workers’ compensation claims for the city, Mecklenburg County, Charlotte-Mecklenburg Schools, Mecklenburg Emergency Medical Services, and the Charlotte Regional Visitors Authority.
§ Collectively, these five organizations employ over 37,500 individuals, and all workers’ compensation medical services for employees injured on the job are outsourced.
§ Workers’ compensation medical services may include:
- Providing medical direction and leadership as a licensed provider in North Carolina;
- Providing various locations within Mecklenburg County for access to treatment;
- Providing treatment at various levels and within established timeframes;
- Providing limited pharmacy benefit management services;
- Providing referrals as appropriate and necessary;
- Providing fitness-for-duty evaluations; and
- Creating policies and protocols for exposure-related claims.
§ Concentra Medical Centers is the current provider of these services and was selected based on a competitive process in 2019.
§ Waiver of a competitive solicitation process for services may be granted on a limited basis when deemed appropriate and in the city’s best interest. A waiver has been approved for these services based on the need for continuity of service.
§ Concentra is one of the only directed medical care service providers in our region with the methods, knowledge, technology, and physician referral network to promptly and safely return employees back to work.
§ Concentra has established multiple locations throughout the area to service the needs of the city and our partner organizations to meet the requirements for occupational health, training, employee rehabilitation services, and pre-employment services to meet the needs of the employees included in our service plans.
§ The services provided by Concentra support on-going regulatory medical compliance with the Occupational Safety and Health Administration, the North Carolina Department of Transportation, the North Carolina Division of Public Health, and other regulatory agencies.
§ The city’s annual expenditures are estimated to be $521,000.
§ The cost of these services will be paid by the respective organization for which the services have been performed.
Charlotte Business INClusion
Contract goals were not established for this Contract because the scope of work or goods required does not present viable subcontracting opportunities. Concentra Medical Centers will be responsible for 100% of the work or goods, and there are no opportunities to include subcontractors. This assessment was confirmed by CBI and the respective department after reviewing the project’s scope and potential for division into subcontracting opportunities.
Fiscal Note
Funding: City of Charlotte Risk Management Fund; Mecklenburg County Risk Management Fund; Charlotte-Mecklenburg Schools Risk Management Fund; Medic Risk Management Fund