Title
CATS Human Resources, Organizational Development, and Training On-Call Services
Action
Action:
A. Approve contracts for human resources, organizational development, and training on-call services for a term of three years with the following:
- ApplePark Learning Solutions Inc.,
- California Creative Solutions Inc.,
- CPS HR Consulting,
- D. Wilson Agency LLC,
- DLT Consulting,
- Eagle Hill Consulting LLC,
- Educational Data Systems Inc.,
- Federal Management Partners LLC,
- Fountainworks Inc.,
- Goodwill Industries of the Southern Piedmont Inc.,
- Growmetix LLC,
- Insight Strategies Inc., and
B. Authorize the City Manager to renew the contracts for up to four, one-year terms with possible price adjustments and to amend the contracts consistent with the purpose for which the contracts were approved.
Body
Staff Resource(s):
Brent Cagle, CATS
Elizabeth Presutti, CATS
Explanation
§ To complement the existing CATS and City of Charlotte resources, CATS seeks to engage multidisciplinary consulting teams to provide professional services across a range of critical areas, including organizational strategy, professional training and development, human resources, and workforce development.
§ Services will include, but are not limited to, human resources infrastructure and policy development, position classification, talent acquisition, employee relations, compensation and compliance alignment, and workforce planning. Consultants will also design and deliver workforce development initiatives, including training, leadership development, and performance management programs that promote engagement, retention, and career mobility.
§ On December 10, 2025, the city issued a Request for Proposals (RFP); 74 responses were received.
§ The companies selected best meet the city’s needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements.
§ Out of the 12 selected vendors, three are based in the Charlotte region and an additional two are based in North Carolina. The remaining vendors have demonstrated expertise in transit operations, government-sector work, and/or highly specialized niche services. All selected vendors bring relevant experience supporting transit agencies or delivering specialized services within local government environments, ensuring alignment with CATS’ operational and strategic needs.
§ At renewal, potential price adjustments may be considered based on legitimate and justified increases in the cost of doing business. The ability to consider price adjustments also allows the city to accept decreases, if warranted.
§ Annual aggregate expenditures are estimated to be $1,000,000.
Disadvantaged Business Enterprise (DBE)
In accordance with the USDOT Interim Final Rule, dated October 3, 2025, DBE goals cannot be established on contracts executed after October 3, 2025.
Fiscal Note
Funding: CATS Operating and Capital Budgets