Title
Security Guard Services
Action
Action:
A. Approve a unit price contract with Metropolitan Security Services, Inc. d/b/a Walden Security for Security Guard Services for an initial term of three years, and
B. Authorize the City Manager to renew the contract for up to two, one-year terms with possible price adjustments and to amend the contract consistent with the purpose for which the contract was approved.
Body
Staff Resource(s):
Phil Reiger, General Services
Richard Williams, General Services
Marcy Mars, General Services
Explanation
* The City of Charlotte utilizes an outside service provider to perform security guard services for four city-owned facilities: the Charlotte-Mecklenburg Government Center, the Belmont Center, Old City Hall, and CMPD Headquarters.
* This contract will assist building management in providing an orderly, safe environment to ensure the safety of employees, vendors, and citizens who work, conduct business, or visit these facilities.
* Specific duties include:
* Armed and unarmed uniformed security officer presence,
* Foot patrols throughout the building,
* Emergency, safety, medical, or other as-needed response, and
* Professional and courteous interaction with the public.
* On April 12, 2023, the city issued a Request for Proposals (RFP); ten proposals were received.
* Metropolitan Security Services, Inc. d/b/a Walden Security best meets the city's needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements.
* Metropolitan Security Services, Inc. d/b/a Walden Security is certified through the Women's Business Enterprise National Council (WBENC).
* Price adjustments may be considered based on legitimate and justified increases in the cost of doing business and aligned to Consumer Price Index.
* Annual expenditures are estimated to be $2,300,000.
Charlotte Business INClusion
The city negotiates contract participation after the proposal selection process.
Metropolitan Security Services, Inc...
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