Title
Managed Information Technology Security Services
Action
Action:
A. Authorize the City Manager to negotiate and approve a contract with Root9b LLC to provide Managed Security Services for an initial term of three years, and
B. Authorize the City Manager to renew the contract for up to two, one-year terms with possible price adjustments and amend the contract consistent with the purpose for which the contract was approved.
Body
Staff Resource(s):
Reenie Askew, Innovation and Technology
Randy Moulton, Innovation and Technology
Explanation
§ The city requires monitoring of technology security devices for attacks or malicious activity and protection of its critical information technology assets. The city uses a third-party service provider to provide these managed services.
§ The services include real-time monitoring of perimeter firewalls and other security devices as well as event correlation and log analysis. The services are provided 24 hours a day, seven days a week.
§ On June 13, 2019, the city issued a Request for Proposals (RFP); 10 responses were received.
§ Root9b LLC best meets the city’s needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements.
§ Annual expenditures are estimated to be $875,000.
Charlotte Business INClusion
Per Charlotte Business INClusion Policy: Part C: Section 2.1(a) The city shall not establish Subcontracting Goals for Contracts where: (a) there are not subcontracting opportunities identified for the Contract; or (b) there are no SBEs or MBEs certified to perform the scopes of work that the city regards as realistic opportunities for subcontracting.
This contract meets the provisions of (a) - No subcontracting opportunities.
Fiscal Note
Funding: Innovation and Technology Operating Budget