Title
Property and Casualty Claims Third Party Administration Services
Action
Action:
A. Approve a contract with Preferred Adjusters of the Carolinas, Inc. for property and casualty claims third party administration services for an initial term of three years, and
B. Authorize the City Manager to renew the contract for up to two, one-year terms and to amend the contract consistent with the purpose for which the contract was approved.
Body
Staff Resource(s):
Kelly Flannery, Finance
Betty Coulter, Finance
Explanation
* The city's Risk Management office coordinates the investigation and payment of property and casualty claims for the city, Mecklenburg County, and Charlotte-Mecklenburg Schools.
* Property and casualty claims requiring field and after-hours responses and investigations are outsourced to a third-party administrator.
* Third-party administrator services may include:
* Performing field investigations;
* Maintaining claim files and records;
* Coordinating investigations on litigated claims;
* Investigating and pursuing opportunities for subrogation;
* Providing loss mitigation services; and
* Establishing initial reserves.
* On April 1, 2019, the city issued a Request for Proposals (RFP); one response was received.
* Preferred Adjusters of the Carolinas, Inc. meets the city's needs in terms of qualifications, experience, cost, and responsiveness to RFP requirements.
* The cost of these services is paid by the respective agency for which services are performed.
* The city's annual expenditures are estimated to be $250,000.
Charlotte Business INClusion
The city negotiates subcontracting participation after the proposal selection process (Part C: Section 2.1(h) of the Charlotte Business INClusion Policy). Preferred Adjusters of the Carolinas, Inc. has identified MWSBE opportunities in the following scopes of work:
* Office supplies
Fiscal Note
Funding: City of Charlotte Risk Management Fund; Mecklenburg County Risk Management Fund; Charlotte...
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